Cancellation & Refund Policy
1) You have 7 days, from date of purchase, to exchange an item(s).
2) Returned items may be subject to a 20% restocking / service fee.
3) No Orders will be cancelled once placed.
4) All book, magazine sales are final.
5) Defective item`s complain should be registered by email with in 3 days of delivery otherwise the same will not be entertained.
6) Defective Digital Command Control or DCC products will not be returned as they does not carry the warranty or Guarantee in INDIA from the manufacturer.
7) All returns and exchanges must receive the approval from us before they will be accepted. The representative will issue a Return Merchandise Authorization (RMA) number to you that is connected to your decibelscalemodels.com order number. To obtain an RMA number, please call +91-9540401404.
8) Shipping charges will be beared by the customer.